To send a flow after a user follows a link, enable link tracking in the bot settings.Īvailable with the Pro plan and above, as well as during the 7-day free trialĪdd payment buttons that allow subscribers to purchase products right in your Viber chatbot. You can add a link to an external resource and run a flow after a subscriber follows the link. Select a flow that will be sent when a user clicks the button. Use your button to continue the flow, add a link, or accept a payment. Type in your button name - it should not be longer than 20 characters. If you add a button, truncate your message text to 80 characters, including spaces. Place the button under your text or any other element. You can add a button with a link or use it to launch a flow. For example, you can start a message with a user’s first name and include their registration or order information. Each user will receive a message with a variable value from their contact info. To do this, click in the upper-right corner of the text field, and select a variable from the drop-down list. You can also add variables and emoji to it. Next, type in your message - it should not be longer than 2,000 characters. To do this, click Add the list segmentation criteria. You can add several criteria for more personalized campaigns. You can select the "was active in the last 24 hours" checkbox to send a campaign to those who have been online on Viber in the last 24 hours. For example, if you collect additional variables during subscription, create global variables, or add tags, you can segment your audience according to the conditions "Variable" and "Tags." Your campaign will be sent only to those who meet the specified criteria. If you need to segment your audience, select the “ Segment recipients” checkbox. Select a bot from the drop-down list, and your campaign will be sent to that chatbot’s subscribers.
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